"The team are fantastic. We were astounded by their ability to very quickly grasp how everything fits together at AIME. They completely 'get' us and our operations. And because of that we know that our Salesforce configuration will be perfect for our needs. We also suspect that as they learn more about how we do things they will suggest ways of working that will streamline our processes even further. How lucky we are to be working with appiChar."
Deborah Kirby-Parsons, Systems Manager, Australian Indigenous Mentoring Experience
"Having the skills to support your needs is essential but so too is the service ... the service is the part that makes all the difference, and this is where appiChar excels!
I have found that appiChar consultants always carefully consider your needs as a customer and their friendly prompt response to issues is refreshing – it’s always a pleasure to deal with their staff!"
Chris McMillan, CEO, Fundraising Institute of Australia
“The assistance received from appiChar has literally revolutionised our workflow, reducing workload by 75% and that’s just the start! They helped us to understand how to best harness the power of Salesforce and take our use of this application beyond a mere address book. Their manner and presentation style made it easy for our team to feel comfortable exploring the full functionality of this extensive program. We look forward to engaging appiChar’s services again in the near future to take the next step in developing our much improved system.”
Cara Dinley, Associate Producer, Midsumma
"The support we’ve received from appiChar has been amazing. When we need help we usually get through to an engineer straight away. The best thing is that now I can focus on the things I should be focusing on and know our staff will get the support they need as and when they need it. I would definitely recommend appiChar’s services!"
Greg Taylor, Chief Financial Officer, ActionAid Australia (formerly Austcare)
"I’d like to tell you that I cannot speak highly enough of my experiences to date working with your team. They have been exemplary and a great asset in their dealings with myself and JOY on this project.
I can honestly say that this project would not be happening without their efforts and influence.
Because of the way the team opened my mind and engaged me into the power and transformational potential of Salesforce.com for our organisation – and that was after we’d been using this platform here in a totally incidental way for 5 years.And most importantly, because of the effective and timely way the idea was pulled into a solid, quantifiable project and then helped me sell it to our management and board team.
Over the years I have worked on a number of large scale web development and delivery projects across a number of organisations, and this has easily been my best experience to date."
Phillippe Cahill, Snr Account Manager, Joy 94.9
"appiChar has been fantastic in their support and servicing of our needs in the time that we have been associated with them. I cannot speak highly enough of their attention to our needs and would recommend them to any organisation lucky enough to find them."
Dr Robin Way, CEO Community Connections Australia
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appiChar's professional approach extends beyond any other service I have seen in the industry. To the whole team at appiChar I extend my sincere thanks for seamless transition, and look forward to a continued partnership into the future."
Chris Buckland, Information Technology Manager, Lutanda Children’s Services
